Grievance Handling & Workplace Leadership (3-day)
Are you a Chairperson, Steward or a Committeeperson? Would you like to develop or sharpen your skills? The role of workplace representatives is critical to our union's strength - it is a rewarding and challenging job.
In this 3-day course using case studies and hands-on practical activities, we focus on three key themes related to the role of the workplace representative:
- Technical skills (e.g. what a grievance is, how to conduct an investigation, writing and presenting grievances, duty of fair representation);
- Communication skills (e.g. listening, asking questions, formulating arguments);
- Union building skills (e.g. actions and stategies for strengthening the union at the local and national level).
Note: There is considerable overlap between this course and the week-long Paid Education Leave (PEL) Grievance Handling Course. The 3-day programs are designed especially for those with limited (or no) access to PEL.
Click here for information on how to register for or book one of our programs.
Additional Grievance Handling programs: